Prince Telecom is looking for a Project Manager to oversee a team of Supervisor(s)/Cable Technicians responsible for cable, internet and alarm installation in customer homes and business. Responsible for maintaining field operations and safety issues, control company assets, and complete various weekly and monthly reports. Supervise and motivate project performance by implementing project management style and approach to guarantee completion dates are met or surpassed.
Direct liaison between Prince Telecom, LLC and our customer
Maintain positive customer relationships
Maintain profitable daily customer workload within all time frame requirements and installation specifications
Screen applicants, interview, hire or retain, train, supervise, discipline, evaluate field technicians, office support personnel, and supervisors
Ensure and maintain all billing and payroll integrity, as well as corporate paperwork requirements
Ensure and maintain all customer and company quality control and safety requirements
Maintain and control all company assets and customer inventory
Analyze operations, identify performance issues and recommend and implement corrective action
Hold regular staff meetings for timely communications of customer and corporate directives and or changes
Complete Weekly Reports which summarize all operational concerns i.e. converter reconciliation, quality control, work load, system and personnel needs, etc.
Must be able to pass background and drug screening
Valid driver's license with minimum of 2 years driving experience and a good driving record
Bachelors Degree or equivalent experience.
Must have 3 years management experience in cable television, telecommunications or customer service industry
Advanced knowledge of voice processing and local area network systems
Excellent customer service skills
Excellent oral and written communications skills
Must be flexible with hours as nights and weekends apply
Medical/Dental/Vision/Life Insurance/Long Term Disability/Short Term Disability
401(k) with Company Match
Company Stock Purchase Plan
If you are interested in learning more about our organization, please visit our website www.princetelecom.com