Affirma is looking for an experienced Salesforce Administrator and Business Analyst with in-depth, hands-on knowledge of the Salesforce platform. In this role, you will be responsible for helping design, implement and maintain mission-critical Salesforce applications for enterprise organizations. You Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influencing, talent management, results focus and inspirational leadership.
Affirma's CRM Practice is a major component of our company's growth, and we are expanding our team to include some of the most talented consultants in the industry. Our company supports enterprise clients across various industries including technology, financial services, healthcare, higher education, media and entertainment, life sciences and the public sector.
Design and implement Salesforce.com solutions using standard configuration and establish configuration best practices.
Proactively provide ongoing systems administration, including data management and architecture, documentation, reporting, end-user training as well as develop operating processes and procedures consistent with policies related to platform use.
Create and manage complex workflow rules, data validation and triggers. Develop, create and schedule running of customized reports and dashboards.
Develop and deliver Salesforce.com training to employees and serve as primary point of contact for the service.
Data Analysis and Processing: Provides Salesforce.com reporting and analysis to business leaders as requested.
Communication with Application Stakeholders: Partnering with business to address application needs.
Serves as technical expert on Salesforce projects with direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration and testing.
Application Ownership and Management: Serves as primary owner of various Salesforce components and process including Profile and Permission set management, Process Builder, Workflow management, etc.
Tier 2 Help Desk Support: Answer escalated questions from field employees regarding Salesforce.com products.
路 4-year degree in computer science, engineering, business, MIS or equivalent
路 Experience implementing Salesforce Sales Cloud or Service Cloud is strongly preferred
路 Consulting experience is preferred, but not required
路 Experience developing CRM solutions for business processes related to sales, customer service, and/or marketing is strongly preferred
路 Salesforce certifications are strongly preferred
Sound like a fit? Apply Here and click on Job ID#742: https://www.affirmaconsulting.com/jobs/