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Monarch Investment is adding to the technical team! We believe that each team member contributes directly to the success of our company. Monarch Investment believes that our teams are what set us apart from our competition. We strive to be above industry standards in everything we do.
Brief over view of the position:
The IS Application Administrator role provides the following functions as the SPOC (Single Point of Contact) for the accounting and operations system (Yardi). The role as IS Application Administrator is to manage the system performance and enhancement requests and work closely with the third-party account team assigned to the Monarch account. Work daily with operations and this account team to ensure smooth ongoing performance and functionality within the application. Coordinate project implementation of new functionality, and third-party integrations. Manage users and permission access within the system to ensure all levels of operations and accounting have appropriate functionality within the system. This is a business-critical application that requires urgent response during any outage event.
Essential Job Duties and Responsibilities:
Daily interaction with all users to ensure system functionality
Daily interaction as needed with Account team to ensure system functionality
Design and implement accounting and operational processes to capitalize efficiencies and improve time management
Design and implement ad-hoc custom reports as needed to improve accounting and/or operations processes
Design, test, implement Yardi Modules, products, and system updates
Interface Yardi with outside vendors
Will need to be available to manage any mission critical system on an expedited basis
Assist all levels of organization as needed for reporting questions within system
Implement new features as available and as requested by operations to ensure desired work processes
Manage system errors and data anomalies as needed on daily basis to ensure accurate reporting at all levels
Manage users and permissions within the system
Create ad-hoc scripts to resolve data anomalies and other reporting errors
Successful close of the accounting month on last day of the month
Additional assignments and projects as needed
Monitor Help Desk queue and respond to client requests for support in a timely manner
Focus on advanced requests and incidents requiring a deeper level of knowledge
Work with vendors and external resources to ensure a timely resolution
Any other duties as assigned
Supervisory Responsibilities: This position can supervise up to one person
Knowledge, Skills and Experience required:
Bachelor's degree in accounting, finance, or information systems
3 to 5 years of experience in Yardi or other multifamily software required
3 to 5 years of Administrative experience in information systems
Accounting experience a Plus
Thorough understanding of ERP systems, SQL Databases and
Scripting Language Writing Skills are required to successfully complete the
necessary job functions
Microsoft SQL experience is a plus
Suite is integral to successfully complete the necessary job functions
Demonstrates strong analytical skills, attention to detail & initiative
Ability to organize & prioritize assignments to meet deadlines
Demonstrated ability to interact successfully with all levels of personnel, including outside vendors
Excellent oral and written communication skills.
Demonstrated ability to take initiative, to maintain confidentiality, to meet deadlines, and to work in a team environment essential.
Excellent organizational skills and meticulous attention to detail.
Demonstrated ability to make logical decisions using sound, professional judgment.
Demonstrated ability to work effectively in a diverse workforce.
Demonstrated ability to be flexible and possess strong work ethics.
Material and Equipment Directly used but not limited to:
Computer, copier, printer, scanner
MS Office Suite, Advanced Excel Knowledge, PDFs
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Equal Opportunity Employer