There's an exciting opportunity to join one of the fastest growing software firms in the real estate industry! Yardi Systems is hiring for a Helpdesk Specialist to join their growing team in Denver, CO! As an IT Helpdesk Specialist you will be responsible for: • Responding to requests for technical assistance in person, via phone, or electronically • Installing software and updating hardware • Diagnosing and resolving technical hardware and software issues • Researching questions using available information resources • Advising users on appropriate actions • Following standard helpdesk procedures • Logging all helpdesk interactions • Administering helpdesk software • Re-directing problems to the appropriate resource The ideal candidate will possess the following skills and abilities: • 3-5 years of experience • Proficiency in Windows 7, Windows 8 and Microsoft Office • Basic Network Troubleshooting skills • PC Imaging • Familiar with mobile device (phone/tablet) setup and use • Excellent customer service skills • Ability to work outside normal business hours if required to include evenings and weekends PLEASE APPLY TO: Yardi Systems is a successful independent software company with a proven history of growth and market leadership in the multi-billion dollar global commercial real estate industry. We employ talented, motivated and innovative people that are focused on delivering superior solutions to our clients and are passionate about working with other highly skilled professionals in team environments. If you are seeking an opportunity to join a winning team, work with the latest Microsoft technologies and develop your career, then Yardi Systems is the place for you. We have a pleasant and casual work environment, competitive salaries, and a comprehensive benefits package. Our corporate culture stresses integrity, respect, trust, responsibility, and fun. EOE Race/Gender/Disability/Vets.