T-Mobile H+E Associate Installation Tech Join a world-class team of innovators and industry experts that are creating a next generation cable company. T-Mobile Home + Entertainment (H+E) is looking for individuals who are passionate about changing television landscape and want to enable consumers to engage with their TVs, tablets and other devices in ways that incite the imagination. If you enjoy working in a collaborative, tight knit and execution oriented technical position then this is the right environment for you. Responsibilities: The Associate Installation Technician is responsible for performing in-home installations, ensuring any issues are resolved quickly, and educating the customer on our product and technology. You play an integral role in creating an exemplary customer experience with each and every installation. We provide a vehicle, tools, uniform, mobile device, and much more! We're especially interested in your abilities with some or most of the following: • Understanding of set-top-box systems • Performing all in-home installations • Understanding DOCSIS, WiFi and MoCA • Understanding of home networking • Ensuring safety practices are followed • Helping design processes for efficiency and customer satisfaction Required Skills & Qualifications: • Must have at least 1-2 years of install experience • Excellent written and verbal communication skills • Outstanding customer service skills • Must possess valid driver’s license in the State you are seeking employment You will fit in well at T-Mobile Home + Entertainment if at least a few of the following describe you: • Adaptable • Collaborative • Ambitious • Inventive • Resourceful • Attitude and Aptitude to learn