Cape required! We are looking for IT Super Heroes!
Do you want to be part of an organization that really cares about its people and its clients AND demonstrates that every day?
Do you love technology AND interacting with people?
Do you enjoy being a Hero every morning when you walk in to work?
Are you interested in joining a close-knit team that works together and is building something special?
If so, then read on, as EXP Technical could be the place for you.
What do we do?
EXP Technical provides custom IT solutions and support to small and medium sized business in the Greater Seattle Area. We can provide a complete outsourced IT department or augment our clients existing IT team. We create custom, plan-driven solutions to meet each client's strategic needs.
What don't we do?
We are not an "MSP". We don't make our clients sign contracts and we don't sell monthly fixed fee services. BUT that does not mean we do not have all the tools, standards and skills that they do. It just means our clients get real value for every dollar they spend with us.
How do we think?
At EXP Technical believe that technology exists to serve people and makes their lives and jobs easier. We treat our clients needs as if they were our own and build a custom, plan-driven set of services for each one. That's why we rarely, if ever, lose a client.
We like what we do, have positive attitudes and use our brains to do good work efficiently. We treat our employees fairly and with respect and value each and every persons input. We foster long term relationships with our employees as well as our customers.
What is the job all about?
We are looking for field based IT Consultants. This job is a fit for you if
You are an IT Infrastructure generalist who can work on anything from desktop to a firewall.
You are willing to crawl under a desk and fix a PC but can also sit and write an Annual Technology Plan and IT Budget.
You are a customer service fanatic and love building strong client relationships.
You are personable, presentable, articulate and can communicate with people at all levels, including business owners and C level staff.
You are organized, detailed orientated and adaptable.
You like managing your own set of clients and your own schedule. You can successfully juggle scheduled client visits, random client requests for help and IT projects, all while keeping track of your time and making sure your clients documentation is up to date.
You are not a cowboy. You can learn, implement and contribute to EXP best practices in client engagement, project management and technology choices.
You love to learn new technology and share your learning with others in Knowledge Base Articles and brown bag sessions.
What about the techy stuff?
You will still need to be a geek too, with some or all of the following:
8-10 years IT experience, with at least 3 years IT consulting experience highly preferred
Strong Windows Sever knowledge; 2003 through 2016, Active Directory, DNS, DHCP
Solid networking knowledge; LANs, WANs/routing
Strong virtualization knowledge; VMWare ESXi, Hyper-V
Solid security knowledge; Firewalls, End-point protection, MDM/EMM
Strong knowledge of Office 365
Working knowledge of Azure and/or AWS
Strong knowledge of backup and recovery solutions; Backup Exec, Windows Backup, ShadowProtect, Veeam etc.
Do I need a degree or certs?
We would prefer someone with at least an Associate level degree (with a technology focus) but equivalent experience would also work.
We would also favor candidates who have Microsoft, VMware, Cisco or AWS Certification.
And the obligatory statutory requirements
Must maintain a good driving record, valid drivers license and up-to-date car insurance at all times.
Must be able to move, stand, crouch, stoop, crawl and work with constant manual dexterity anywhere a clients computer, server, etc. might be located.
How much does it pay?
It depends on you and what you bring to the table. We offer:
Competitive Hourly Wage DOE
Overtime (hours over 40 in a designated work week) paid at x 1.5
Simple IRA plan with matching, parking, mileage reimbursement
10 Days PTO + 8 Holidays
Gym membership contribution