We are seeking a candidate with the right blend of: Computer troubleshooting and maintenance skills (hardware, software, peripherals) Networking knowledge (TCP/IP, DHCP, DNS, VPN, Wireless) Ability to troubleshoot and maintain business internet connectivity (DSL, Cable, etc.) Ability to configure and install new or replacement PC’s, laptops, network printers, and scanners Strong communication skills to successfully translate technical reasons into lay terms to resolve user issues Desire to further career and be part of a successful team Excellent service demeanor to support the technical needs of a user group with minimal technical knowledge Must be capable of handling a broad variety of client, server, and network administration duties and be able to troubleshoot using deductive logic working remotely and onsite The ideal candidate will demonstrate a positive work ethic including hard work, honesty and integrity. Must be capable of working independently, but also have the ability to collaborate in a team environment. Congeniality, patience and professional attitude and appearance are all essential. People skills and a great attitude are a must Qualifications: -Two or more years experience in the IT industry or education in an IT related field -Experience with an enterprise ticketing system is desired -A+ or any technical certifications a plus -Cisco Firewall experiences a plus -Must have valid drivers license We are a local business offering a range of office needs. You will get experience in and support client network devices, desktops, and servers hosting a variety of applications. Responsibilities include installing and configuring PC and Mac hardware on networks including routers, switches, workstations, servers, cabling, peripherals, mobile devices and printers. Software you’ll support includes MS Windows Server, Hyper-V, MS Office, backups, Quickbooks, SQL, Remote Desktop, Anitivirus and Security software, VPN’s, TCP/IP, and more. Upon submission of resume, please include: References Salary history and salary requirements Reference any formal training you have had, and any certifications you have achieved. Preference will be given to those with customer service experience in a helpdesk or technical support role. This is a full time position with a competitive salary based on experience.